Unbiasable

Part 3 · The biased republic

Chapter 12

Why Americans stopped trusting the news

In 1972 seven in ten Americans trusted the news. Now three in ten do. The collapse did not happen all at once, and its turning point explains what trust never recovered from.

The numbers first

Gallup has asked Americans the same question since 1972: how much do you trust the mass media to report the news fully, accurately and fairly. The long series is the cleanest measurement of the collapse:

Primary source 01 / 08

In three readings in the 1970s, trust ranged from 68% to 72%, yet by Gallup’s next readings in the late 1990s and early 2000s, smaller majorities of 51% to 55% trusted the news media.

Gallup Megan Brenan, reporting the 1972-2024 trend Americans' Trust in Media Remains at Trend Low, 2024 · news.gallup.com, October 2024

Primary source 02 / 08

Currently, 54% of Democrats, 27% of independents and 12% of Republicans say they have a great deal or fair amount of trust in the media.

Gallup Americans' Trust in Media Remains at Trend Low, 2024 · news.gallup.com, October 2024

Overall trust: 31 percent, with more Americans expressing no trust at all than a great deal. And the partisan gap, 54 against 12, means Americans no longer share even a common distrust. The fall began somewhere. Historians keep pointing at the same three-year window, 1968 to 1971, when the press and the government went to war in public. The documents survive.

February 1968: the anchorman breaks ranks

Walter Cronkite of CBS was routinely called the most trusted man in America, a title built on two decades of straight wire-service-style delivery. After the Tet Offensive he went to Vietnam, came back, and did something anchors did not do: he told the country his own conclusion, on the air, clearly labeled as one:

Primary source 03 / 08

To say that we are closer to victory today is to believe, in the face of the evidence, the optimists who have been wrong in the past. To suggest we are on the edge of defeat is to yield to unreasonable pessimism. To say that we are mired in stalemate seems the only realistic, yet unsatisfactory, conclusion.

Walter Cronkite closing editorial, clearly flagged as analysis, CBS News special Report from Vietnam, 1968 · CBS broadcast, February 27, 1968

Primary source 04 / 08

it is increasingly clear to this reporter that the only rational way out then will be to negotiate, not as victors, but as an honorable people who lived up to their pledge to defend democracy, and did the best they could.

Walter Cronkite Report from Vietnam, 1968 · CBS broadcast, February 27, 1968

The receipt matters because the myth carries a theory: one broadcast turned the country. The measurable reality is slower and stranger. Polls had been souring on the war before Tet, and Johnson announced he would not seek reelection five weeks later for reasons with many documented inputs. What the broadcast indisputably marks is the moment the objectivity era's most trusted practitioner concluded that neutrality had become its own kind of distortion. The wall between news and judgment, built in 1923, cracked on camera.

November 1969: the government returns fire

Twenty-one months later, Vice President Spiro Agnew stood in Des Moines and delivered the founding speech of modern media criticism from the right, live, carried by the very networks it attacked:

Primary source 05 / 08

A small group of men, numbering perhaps no more than a dozen anchormen, commentators, and executive producers, settle upon the 20 minutes or so of film and commentary that's to reach the public.

Spiro T. Agnew Vice President of the United States Television News Coverage (Des Moines address), 1969 · Des Moines, Iowa, November 13, 1969

Primary source 06 / 08

Is it not fair and relevant to question its concentration in the hands of a tiny, enclosed fraternity of privileged men elected by no one and enjoying a monopoly sanctioned and licensed by Government?

Spiro T. Agnew Television News Coverage (Des Moines address), 1969 · November 13, 1969

Strip the delivery and the argument is gatekeeping theory: a handful of unelected editors decide what the country learns. Communication researchers were documenting the same concentration; Agnew weaponized it. Every media-bias broadside of the last half century, from any direction, is a remix of Des Moines. The speech also worked: within days the networks logged tens of thousands of supportive letters, and a durable political constituency for distrusting the press was born.

June 1971: the Court states the press's job

The collision finished in the Supreme Court. The Nixon administration tried to stop the New York Times and Washington Post from publishing the Pentagon Papers, the government's own secret history of the Vietnam War. The Court refused, and Justice Hugo Black's concurrence, his last major opinion, is the plainest statement of the adversarial theory of the press ever put in U.S. law:

Primary source 07 / 08

The press was to serve the governed, not the governors. The Government's power to censor the press was abolished so that the press would remain forever free to censure the Government. The press was protected so that it could bare the secrets of government and inform the people.

Justice Hugo Black concurring, joined by Justice Douglas New York Times Co. v. United States, 1971 · 403 U.S. 713, 717

Primary source 08 / 08

paramount among the responsibilities of a free press is the duty to prevent any part of the government from deceiving the people and sending them off to distant lands to die of foreign fevers and foreign shot and shell.

Justice Hugo Black New York Times Co. v. United States, 1971 · 403 U.S. 713, 717

What actually broke

Put the four documents in a row and the paradox appears. The press of 1968 to 1971 did exactly what Black said it was for: it contradicted official optimism about the war, and it published the documents proving the official story false. The Pentagon Papers vindicated Cronkite's skepticism in the government's own words. The press was arguably never better at its constitutional job than in the exact window when trust began its fifty-year slide.

Because trust did not fall for one reason. For part of the country, the press broke faith by abandoning deference, Agnew's charge. For another part, the era proved the government lies and taught a reflexive suspicion that eventually turned on every institution, the press included. Add the 1987 repeal that let openly partisan broadcasting bloom, the hostile media effect that makes both sides see identical coverage as enemy propaganda, and an internet that made distrust profitable at scale, and you get Gallup's 12 percent. The one thing the documents rule out is the comfortable story that the press was pure until recently, or rotten from the start. It was neither. It was born partisan, professionalized out of shame, did its finest work at the moment of maximum conflict, and lost the country anyway. Which is why the fix probably is not one more outlet promising to be the trustworthy one. It is readers who can see the framing itself. That skill can be practiced. Daily, even.

Frequently asked

How much do Americans trust the media today?

Gallup's latest reading: 31 percent express a great deal or fair amount of trust in the mass media, versus 68 to 72 percent in the 1970s. More Americans now report no trust at all than report trusting it. The partisan split is 54 percent of Democrats, 27 percent of independents, 12 percent of Republicans.

Did Cronkite's broadcast really end the Vietnam War?

The dramatic version is myth. There is no evidence Johnson watched the broadcast, the famous quote appeared a decade later in varying wordings, and opinion had been shifting before Tet. The broadcast's real significance: the most trusted figure of the objectivity era publicly concluded that neutrality was failing the story.

When did trust in the media start declining?

The long slide shows in Gallup's series after the 1970s highs, with the steepest partisan divergence coming after the mid-1990s. The 1968-1971 collision between the press and the government (Tet, Agnew's Des Moines speech, the Pentagon Papers) is the documented opening of the modern trust war.

Can trust in the media be rebuilt?

Not by declaration. The pattern in the documents suggests transparency beats assertion: show sources, separate corroborated fact from attributed claims, and let readers compare framings instead of asking them to trust one. That is the design bet this site makes.

The primary sources

The documents this chapter quotes. Read them yourself.

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