Unbiasable

Part 2 · The biased medium

Chapter 08

Propaganda and the manufacture of consent

In the 1920s the alarmed critic and the cheerful practitioner published the same diagnosis: public opinion is manufactured. One called it a crisis. The other called it a career.

Two books, one machine

World War One taught governments that mass opinion could be engineered like any other war material. When it ended, the engineers went private, into advertising, public relations, and press agentry. The decade's two essential books describe the same machine from opposite ends: Walter Lippmann, the critic, in Liberty and the News (1920), and Edward Bernays, nephew of Sigmund Freud and inventor of the term public relations counsel, in Propaganda (1928). Read them together and modern media stops being confusing.

1928: the practitioner explains, cheerfully

Bernays' book opens with what may be the most quoted, least believed-to-be-real paragraph in media history. People assume it is a critic's caricature. It is a sales brochure:

Primary source 01 / 09

The conscious and intelligent manipulation of the organized habits and opinions of the masses is an important element in democratic society. Those who manipulate this unseen mechanism of society constitute an invisible government which is the true ruling power of our country.

Edward Bernays public relations pioneer; he meant this approvingly Propaganda, 1928 · Chapter 1, Organizing Chaos, opening lines

Primary source 02 / 09

We are governed, our minds are molded, our tastes formed, our ideas suggested, largely by men we have never heard of.

Edward Bernays Propaganda, 1928 · Chapter 1

His defense of the machine is the interesting part, because it is not stupid. Nobody has time to evaluate everything, so somebody must pre-filter. His description of that pre-filtering is agenda-setting, described from the control room, four decades before the theory:

Primary source 03 / 09

We have voluntarily agreed to let an invisible government sift the data and high-spot the outstanding issues so that our field of choice shall be narrowed to practical proportions.

Edward Bernays Propaganda, 1928 · Chapter 1

Primary source 04 / 09

Whatever of social importance is done to-day, whether in politics, finance, manufacture, agriculture, charity, education, or other fields, must be done with the help of propaganda. Propaganda is the executive arm of the invisible government.

Edward Bernays Propaganda, 1928 · Chapter 2

And his verdict on what mass literacy had actually produced is the meanest sentence in the book, aimed squarely at the newspaper reader who feels informed:

Primary source 05 / 09

Universal literacy was supposed to educate the common man to control his environment. Once he could read and write he would have a mind fit to rule. So ran the democratic doctrine. But instead of a mind, universal literacy has given him rubber stamps, rubber stamps inked with advertising slogans, with editorials, with published scientific data, with the trivialities of the tabloids and the platitudes of history, but quite innocent of original thought.

Edward Bernays Propaganda, 1928 · Chapter 4

1920: the critic sounds the alarm

Eight years earlier, Lippmann had watched the same machinery from the press box and named the stakes. The phrase everyone attributes to Chomsky's 1988 book title is here, in 1920, with the alarm still attached:

Primary source 06 / 09

they are wondering whether government by consent can survive in a time when the manufacture of consent is an unregulated private enterprise. For in an exact sense the present crisis of western democracy is a crisis in journalism.

Walter Lippmann Liberty and the News, 1920 · Chapter 1, Journalism and the Higher Law

Primary source 07 / 09

There can be no liberty for a community which lacks the information by which to detect lies.

Walter Lippmann Liberty and the News, 1920 · Chapter 2, What Modern Liberty Means

Primary source 08 / 09

Now, men who have lost their grip upon the relevant facts of their environment are the inevitable victims of agitation and propaganda. The quack, the charlatan, the jingo, and the terrorist, can flourish only where the audience is deprived of independent access to information.

Walter Lippmann Liberty and the News, 1920 · Chapter 2

His conclusion puts the protection of news quality at the center of everything else a democracy wants to do:

Primary source 09 / 09

No wonder, too, that the protection of the sources of its opinion is the basic problem of democracy. Everything else depends upon it. Without protection against propaganda, without standards of evidence, without criteria of emphasis, the living substance of all popular decision is exposed to every prejudice and to infinite exploitation.

Walter Lippmann Liberty and the News, 1920 · Chapter 3, Liberty and the News

The machine never left

Everything since is scale. The invisible-government toolkit Bernays sold to corporations became the modern ecosystem of PR firms, comms shops, think-tank messaging, and platform optimization; there are several communications professionals for every working journalist in America, and much of what runs as news began life as somebody's placement. Standards of evidence and criteria of emphasis, Lippmann's exact prescription, are also a fair description of what a decent news product owes you now: show the sourcing, show what was emphasized and what was skipped, and show who benefits from the framing. When our brief names who pushed a story and what each camp left out, it is running Lippmann's program against Bernays' industry, daily.

Frequently asked

Did Bernays really admit propaganda runs democracy?

Openly and approvingly. The first page of Propaganda (1928) calls the conscious manipulation of mass opinion an invisible government and the true ruling power of the country. He considered it necessary coordination for a complex society, and he sold the service.

Who coined the phrase manufacture of consent?

Walter Lippmann, writing in 1920 that government by consent may not survive when the manufacture of consent is an unregulated private enterprise. Herman and Chomsky's 1988 Manufacturing Consent took its title from Lippmann's phrase.

What is the difference between propaganda and media bias?

Direction of intent. Media bias is mostly emergent: the sum of newsroom choices, incentives, and audience appetites. Propaganda is engineered: a party with an interest deliberately shaping coverage. In practice they feed each other, since biased outlets are the propagandist's favorite delivery system.

Is public relations the same as propaganda?

Bernays thought so; he used the words nearly interchangeably and coined public relations partly because propaganda had acquired a bad name after the war. Modern PR is the same discipline with better manners: engineering favorable coverage and public opinion for a client.

The primary sources

The documents this chapter quotes. Read them yourself.

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